Tip 4. Consistent (not boring) Experiences (Shutting The Back Door in Your Church, Blog Series)

In this blog series, I identified 9 tips to help keep people from leaving your church (i.e., shutting the back door). I believe all 9 are important. In this post, I’ll address tip number four:

TIP 4. Create a consistent, but not boring, experience.

In general, people resist change. We like knowing what to expect. We enjoy consistency. But only when it’s excellent, of course.

Restaurant chains work hard to create consistent offerings. Even individual restaurants understand that inconsistent experiences drive customers away. Retailers need consistency in their offerings. Consistency is important because consistency keeps people coming back. And in our churches, the same is true.

Tip 3. Create Memorable Experiences (Shutting The Back Door in Your Church, Blog Series)

In this blog series, I identified 9 tips to help keep people from leaving your church (i.e., shutting the back door). I believe all 9 are important. In this post, I’ll address tip number three:

TIP 3. Create a memorable experience.

Take a minute and consider some of your most memorable experiences?

There’s a good chance your best experiences then are the stories you love to tell now. The moments where you were touched. Moved. Wowed. Or maybe you just experienced something better than you anticipated (like Disney!).

Tip 2. Allow Anonymity (Shutting The Back Door in Your Church, Blog Series)

In this blog series, I identified 9 tips to help keep people from leaving your church (i.e., shutting the back door). I believe all 9 are important. In this post, I’ll address tip number two:

TIP 2. Allow for anonymity.

Have you ever been forced to know or be known?

I once attended a church where every person I saw wanted to become my friend. To shake my hand, introduce themselves, and hear my life story. Seriously. I began walking with my head down as to not make eye contact with anyone in the hallway. But that was just the beginning. In service, we were forced to not just say “hello” to a neighbor, but to have a full on conversation with a FEW neighbors. Again, I looked down and away from my neighbors, which is hard to accomplish over 5 minutes time.

Tip 1. Relationships Matter (Shutting The Back Door in Your Church, Blog Series)

In the previous post, I identified 9 tips to help keep people from leaving your church (i.e., shutting the back door). I believe all 9 are important, but in this post, I want to address one of the more critical back door shutting mechanisms.

TIP 1 – Prioritize relationships.
Consider for a moment the power of relationships. How many churches have you seen (or attended) where people stay in spite of bad preaching and lack of leadership? Why do people stay? I’ll tell you – relationships. While an engaging, relevant environment might attract people, it’s ultimately a relationship that makes them stick.

Shutting The Back Door in Your Church – Blog Series

What causes people to stick in or stay at your church?

Let me ask it another way: How do you shut the back door in your church? I talk to church leaders all the time who are trying to do just that. They believe their front door is open (which we should address at a later time), but they are losing as many people as they gain. In some cases, they are losing MORE than they are gaining. This is a huge problem for many reasons:

How Can We Lead From Here to a Preferred There?

Maybe it’s just me, but few things frustrate me more than knowing what could be against what is; yet not making progress.

But I’m guessing that’s not just me – it’s probably every leader reading this post. Most leaders I know have some version of a preferred future in mind with a desire to lead people there over time. In some ways that’s why we are leaders! Leadership is about influence, and in most cases, influence towards something specific. A vision. A destination… A preferred future.

And again, for me, the more untapped the potential, the more frustrated I get when the progress is slow or nonexistent.

Here’s my current example: As a pastor in a large church, one of our greatest untapped potentials is in generosity. In conservative estimations, if every family who attends our church frequently gave ONLY 5% of their household income to their church (that’s half of what we would consider a tithe), our annual revenue stream would increase 400%. And that’s VERY conservative. It could increase 6, 7 or maybe 10 times! In my case, that is millions of dollars – with a capital “M.”

3 Tips to Leverage Social Media at Church (Plus 1 to Try)

Have you ever twitter-complained?

With some companies, it’s the only way to get their attention! With some, they never seem to hear, do they?

I recently visited Six Flags over Georgia (it’s a theme park in the Atlanta area, and before you ask – don’t go) with my kids. It was a terrible experience in many respects. Think Disney – then consider the inverse – and you’ll have Six Flags over Georgia.

While I was searching the park for an open drink retailer, dumbfounded that on a 93-degree day in Atlanta virtually every drink station was closed, I tweeted my frustration.

5 Good Reasons You SHOULD Leave Your Church

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Have you ever left a church?

It’s funny to me. As a pastor, when people leave the church I lead, they feel compelled to let me know. Many times they even let me know why – in detail.
In my early days at Watermarke, it seemed every person or family that left the church wanted an “exit interview.” I usually listened, and in most cases, wished them luck at their next church with a smile. Usually my happy demeanor and willingness to let them leave was perplexing to them. I found trying to KEEP frustrated people at the church only cause me frustration, so I smiled and pointed out other great churches in our community.

During these slightly awkward meetings, I always wondered what they expected in return. An apology? A promise to change our church for their preferences? A cookie? Not as much sarcasm?

But seriously…as a lead pastor, when people tell me they are leaving the church, I often find myself excited for them. Or at least excited for me. Sure, there are many bad reasons to leave a church, but there are some great reasons, too. And when I hear one of the good reasons, I smile in return.

If you are considering leaving a church, here are five good reasons to go. Just don’t ask for an exit interview on your way out…

How Andy Stanley’s Surprise Visit Taught Me Something Important

Have you ever been frustrated that you were frustrated?
Sometimes our frustration is understandable. Sometimes only we can understand our frustration.

But then there are those times when we are frustrated, but we know we shouldn’t be frustrated…which makes us more frustrated! This pretty much describes my experience when my boss, Andy Stanley, recently paid Watermarke Church (the campus location where I lead) a surprise visit.

Just a little background. It’s not normal for Andy to be at Watermarke. We still meet in a school, so our ability to export and broadcast messages to our other church locations is limited. When Andy preaches, everyone needs to hear him, so preaching from Watermarke is not optimal at the moment. But on this particular Sunday, Andy was not preaching, so with his off-Sunday, he decided to pay us a visit – an unannounced visit.

The Church DOESN’T Just Want My Money?

“The church just wants my money!”

How do you overcome that obstacle as a church leader?

Undo the past twenty years of Christianity? Too bad that’s not an option! One simple solution is to stop talking about money, which certainly would fix the problem. Of course, that might create many more (unless you aren’t concerned with missing pay cycles!). If you never taught or mentioned money, nobody would complain and nobody would give. Worse, nobody would begin to trust God with their financial life. Yet, when you talk about money, people both complain and leave.

It’s unfortunate the perception exists. But it is for legitimate reasons. We as church leaders have done a terrible job talking about money and stewarding what we’ve received.

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