Have you ever given great feedback in the wrong way or to the wrong person, virtually negating the feedback in total?
I sure have – like it was my job!
Actually, evaluating and providing feedback IS a huge part of my job. It is an important part of any leader’s job. As a Lead Pastor in a campus location with North Point Ministries, I am constantly evaluating our services, events, and programs. One of our staff covenants is “Make it Better,” so it’s safe to say evaluation and feedback is in our organizational DNA.
While evaluation alone is relatively innocent, the feedback mechanisms that carry our evaluations are ripe for harm – especially if you are a senior leader.
I learned this lesson the hard way a few times (I’m a slow learner). I remember two specifically: Continue reading…